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Get Help with Turfpal Mobile

Need assistance? Turfpal Mobile’s in-app support chat is here to help. Whether you’re troubleshooting an issue or have a question about a feature, our support team is just a message away.

How to Access In-App Support​

  1. Open the Turfpal Mobile app.
  2. Tap the Support icon in the bottom menu.
  3. Select Chat with Support.

Starting a Chat​

Get real-time help:

  1. Once in the chat, type your question or describe your issue.
  2. Our support team will respond promptly with assistance.
  3. You can send screenshots or photos to help us understand your situation better.

Common Issues and Solutions​

Find quick answers to common problems:

  1. In the Support section, browse through FAQs.
  2. Search for keywords related to your issue.
  3. Follow the step-by-step solutions provided.

Escalating an Issue​

If your issue requires more in-depth assistance:

  1. In the chat, ask to escalate the issue.
  2. Our team will connect you with a specialist or schedule a follow-up if needed.

We’re here to ensure your Turfpal Mobile experience is smooth and successful. Don’t hesitate to reach out through our in-app support chat for any help you need.